Privacy Policy
Last Update 05-Sep-2024
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from modebcandles.com (our ''Website'').
PERSONAL INFORMATION WE COLLECT
When you visit our Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to Mode B Candles & Scents, and information about how you interact with the website. We refer to this automatically collected information as ''Device Information''.
We collect Device Information using the following technologies:
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''Cookies'' are data files that are placed on your device or computer and often include an anonymous unique identifier.
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''Log files'' track actions occurring on our Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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''Web beacons'', ''tags'', and ''pixels'' are electronic files used to record information about how you browse the website.
Additionally, when you make a purchase or attempt to make a purchase through our Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as ''Order Information''.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the website (including processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
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Communicate with you;
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Screen our orders for potential risk or fraud; and
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When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.
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Google Analytics. Used to help us understand how our customers use our Website.
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Retargeting Platforms. Facebook Custom Audience and Google Analytics Remarketing.
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Legal Requirements. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information received, or to otherwise protect our rights.
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Third-Party Service Providers. We may share your data with third-party service providers or agents who perform services for us or on our behalf and require access to such information to do that work. Including: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising by using the links below:
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Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
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Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
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DO NOT TRACK. Please note that we do not alter our website's data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through our Website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through our Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
MINORS
Our Website is not intended for individuals under the age of 18.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at kkort@modebcandles.com or by mail using the details provided below:
Mode B Candles & Scents
Alkmaargracht 19
1324PJ Almere
The Netherlands
Phone: +31 653 254 197